ACCESS Services

The Access Department is the starting point for clients considering services at Detroit Central City. Access provides a hospitable, welcoming, person centered staff responsible for triaging the client into the appropriate level of care. Staff obtain information from potential clients which will help determine service eligibility. Clients are referred to Detroit Central City through a variety of ways including outreach efforts, psychiatric and other community hospitals, crisis centers, human service agencies, Probate Court, relatives, and other clients. The overall goal is to ensure timely mental health care access for individuals based upon identified needs and available resources.

Service Eligibility

  • Age 18 or older
  • A resident of Wayne County
  • Diagnosed with a primary axis one severe and persistent mental illness
  • Severe and persistent mental illness and/or a co-occurring chemical dependency which is accompanied by a significant functional impairment
  • A chemical dependency (must have active Medicaid benefits)
  • Registered with the Detroit Wayne County Community Mental Health Agency (DWCCMHA) Your Choice Program
  • Meet the access criteria established by DWCCMHA

Services Provided

The Access Department provides screening, intake, assessment, initial treatment planning, and coordination of health services. Clients are evaluated for the appropriate level of care and educated about the scope of services, his or her rights, and expectations about the treatment process. The Access Department is composed of Master’s level clinicians and support staff. Nurse Practitioners and psychiatrists are available to the Department as needed.